Chargeback Evidence Checklist PDF (Free)
Use a chargeback evidence checklist to gather documents and organize an exhibit index fast.
Published November 24, 2025
A chargeback evidence checklist helps you pull the right documents quickly and present them in an organized packet.
When to use this
- You need to dispute a card transaction with your issuer.
- The merchant disagrees with your claim and asked for proof.
- You want a clear index to label exhibits.
How to do it (fast)
- Gather the transaction details and reason code category.
- Select evidence like order confirmation, screenshots, and delivery proof.
- Write a concise summary of what happened and your requested outcome.
- Label exhibits using a packet index.
Why this helps
- Keeps evidence organized under a single checklist.
- Shows your issuer a clean summary and documentation.
- Reduces back-and-forth requests for missing proof.
Related tools
Not legal advice. Courts set their own rules. Keep your original records.
Build your chargeback evidence packet
Create a checklist and evidence index ready to submit to your bank.
Open the checklist toolFrequently asked questions
What is a chargeback evidence checklist?
It’s a list of the documents you’ll submit to support your chargeback claim.
Do I need an evidence packet index?
An index makes it easier for your issuer to review and match each exhibit.
How should I deliver the evidence?
Follow the bank’s submission instructions and keep confirmation receipts or emails.