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Chargeback Evidence Packet PDF

Summarize transaction details, log your chronology, and organize exhibits for a chargeback dispute.

Transaction details

Provide the core transaction information for the evidence packet.

Chronology

Add each action you took and the outcome.

DateAction takenOutcomeNotesActions

Merchant contact attempts

Track who you contacted and the result of each attempt.

DateMethodContact handleResultNotesActions

Exhibits

List the supporting documents for your chargeback.

Exhibit labelDescriptionDateActions

Download a packet with the transaction summary, timelines, and exhibits.

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